After-Sales Service & Warranty
For your safety and to ensure compliance with all certifications, only the GPA® workshop is authorized to disassemble, assemble, repair, or replace helmet components.
If you require after-sales service or wish to make a warranty request, please contact us using the form below. Our team will be happy to assist you.
Warranty of GPA® Products
GPA® helmets are covered by a 2-year warranty from the date of purchase against defects in material or workmanship.
The warranty does not apply in cases of misuse, negligence, lack of maintenance, normal wear and tear, force majeure, falls or impacts, or any use other than that for which the helmet has been certified.
Please note:
The manufacturer’s warranty is not an insurance policy. It does not cover damage resulting from use, particularly after a fall.
Some insurance companies may offer additional coverage for your equipment.
To benefit from the warranty, you must retain your purchase invoice, which serves as proof of the start date of coverage.
For your safety, GPA® recommends replacing your helmet every 5 years, even if it has not been subjected to impact or shock.